Privacy Policy


Privacy Policy
At Rafiki Pest Control LTD, we are committed to respecting and protecting your privacy. In this policy, "we," "us," and "our" refer to Rafiki Pest Control LTD and its affiliated entities. By using our website or services, you agree to the terms outlined in this Privacy Policy.

Scope of Policy
This Privacy Policy applies to personal information collected from individuals. It does not extend to data related to companies or other organizations.

Information We Collect
1. Personal Information:
You can browse our website without providing personal details. However, if you choose to share personal information (e.g., by submitting a query or requesting a service), you consent to its collection and use as outlined in this Privacy Policy.

2. Non-Personal Information:
We may automatically collect non-identifiable information, such as your browser type or the referring website, using cookies. This data is used to improve our services and cannot identify you personally. For more details, refer to our Cookies Policy.

3. Sharing of Information:
We do not share your personal information with third parties unless:

You have given explicit consent.
It is required by law.
Upon request, we will remove your information from our systems.

4. Data Transmission:
To provide seamless service, your personal information may be shared within our network of trusted partners. We ensure that reasonable safeguards are in place to protect your data during such transfers. By providing your information, you consent to these transmissions.

5. Accessing Your Data:
You have the right to access the personal data we hold about you. To request a copy, please email service@rafikipestcontrol.com with your details. A small administrative fee may apply.

Cookies Policy
Cookies enhance your experience by remembering preferences and enabling efficient navigation. These small text files stored on your computer are not harmful and do not store personal information.

Types of Cookies We Use:

1. Strictly Necessary Cookies:
Essential for website functionality, such as secure login or service requests.

2. Performance Cookies:
Collect anonymous data to help us improve website performance and user experience.

3. Functionality Cookies:
Remember your preferences, such as language or region, for a personalized experience.

4. Targeting/Advertising Cookies:
Track browsing habits to deliver relevant advertisements. These cookies may be shared with trusted advertising networks but do not identify you personally.

Managing Cookies:
You can disable cookies through your browser settings. However, this may impact website functionality.

Third-Party Cookies
Some cookies are managed by third-party services (e.g., live chat tools). We do not control these cookies, and you should review their respective privacy policies for more information.

Google reCAPTCHA
This site is protected by Google reCAPTCHA. The Google Privacy Policy and Terms of Service apply.

Contact Us
If you have questions about this policy or how we handle your information, please contact us at:

Rafiki Pest Control LTD
Email: service@rafikipestcontrol.com
Phone: +254717819204
Address: Duruma Rd., Kenya